KleanFlo FAQs

Questions cleaning companies ask before moving to KleanFlo

Answers about scheduling, staff mobile work, time and attendance, audits, customer portals, process automation, integrations, setup, and pricing.

Cleaning operationsMobile staffAudits and portals

Popular topics

  • Moving from spreadsheets
  • Mobile check-in and attendance evidence
  • Audits, incidents, and process follow-up
  • Customer portal visibility
  • Finance links and setup options

Frequently asked questions

Cleaning management software answers

What is KleanFlo?

KleanFlo is cleaning management software that helps cleaning companies manage enquiries, quotations, customers, sites, contracts, schedules, staff mobile work, time and attendance evidence, audits, incidents, documents, customer portals, process automation, and reporting in one connected system.

Is KleanFlo suitable for small cleaning companies?

Yes. KleanFlo Start is designed for owner-operators and smaller cleaning teams that want to move beyond spreadsheets and bring customer records, staff records, schedules, holidays, absence, payroll hours, and staff messaging into one place.

Is KleanFlo suitable for larger cleaning companies?

Yes. KleanFlo supports growing and established cleaning companies with features for supervisors, audits, incidents, documents, reporting, process automation, customer portals, and multi-branch operations depending on the chosen tier.

Is KleanFlo suitable for franchise cleaning companies?

Yes. KleanFlo Network is intended for multi-branch and franchise cleaning groups that need branch oversight, territory control, governance, rollout planning, and tailored commercial support.

Can cleaners use the app?

Yes. Cleaners and site teams can use KleanFlo Staff to view schedules, job details, site information, documents, actions, and mobile check-in and check-out flows.

Does KleanFlo include mobile clocking?

KleanFlo supports mobile check-in and check-out flows that provide time and attendance evidence for shifts and jobs. This helps managers review attendance activity and payroll hours.

Does KleanFlo support time and attendance?

Yes. KleanFlo supports time and attendance workflows through staff mobile check-in and check-out activity, shift records, and payroll hour visibility.

Does KleanFlo integrate with payroll?

KleanFlo helps manage payroll hours and attendance evidence. Payroll integration requirements can depend on the customer setup and the payroll system being used.

Does KleanFlo support cleaning schedules?

Yes. KleanFlo supports cleaning schedules for recurring work, contracts, sites, and one-off jobs, helping teams see what work is planned and who is assigned.

Can KleanFlo manage one-off cleaning jobs?

Yes. KleanFlo can support one-off jobs, including job setup, staff notifications, mobile work, completion activity, invoicing flows, and timesheet records depending on the configuration.

Does KleanFlo support cleaning audits?

Yes. KleanFlo supports audits, incidents, evidence, documents, customer visibility, and corrective action workflows to help cleaning companies prove service standards.

Can customers complete their own audits?

KleanFlo can give customers portal access where they can view service records and, where configured, complete customer-facing audit activity.

Does KleanFlo include a customer portal?

Yes. KleanFlo includes customer portal capability on relevant tiers, giving customers access to selected schedules, site information, cleaning specifications, audits, documents, conversations, and service records.

Can KleanFlo manage quotations?

Yes. KleanFlo can help capture new survey requests, create prospect records, build quotation records, schedule surveys, notify staff, and keep sales information connected.

Can KleanFlo create contracts from existing work?

Yes. Existing contracts can be added so customer, site, contract, and schedule information can be created together, helping teams move live work into KleanFlo more efficiently.

Does KleanFlo support process automation?

Yes. KleanFlo process automation lets users create custom process flows, action sets, and automation rules for workflows such as return to work, corrective actions, vehicle renewals, failed audit follow-up, site issues, and more.

Can staff update processes on mobile?

Yes. Staff can update relevant process details through the mobile app where the workflow has been configured for mobile use.

Can supervisors use KleanFlo on mobile?

Yes. KleanFlo On the Move gives supervisors and mobile managers tools for surveys, audits, notes, photos, quality checks, incidents, and follow-up actions while they are on site.

Does KleanFlo manage holidays and absence?

Yes. KleanFlo includes staff management features for holidays, absence, scheduling, and workforce visibility.

Does KleanFlo manage documents?

Yes. KleanFlo can manage documents and attachments linked to customers, sites, staff, audits, processes, and other operational records.

Can KleanFlo help with staff onboarding?

Yes. KleanFlo can support staff onboarding activity, documents, process actions, holidays, absence, return to work processing, offboarding, and related staff management records.

Does KleanFlo connect to Xero or QuickBooks?

KleanFlo can support finance links such as Xero or QuickBooks depending on the tier, configuration, and customer requirements.

Can we import customers and staff into KleanFlo?

Import options depend on the tier. Start is designed for smaller teams and manual setup. Higher tiers can support faster setup using templated spreadsheets, finance links, or other migration approaches.

How long does it take to get started with KleanFlo?

Setup depends on the tier, amount of existing data, integrations, and the workflows being introduced. Smaller teams can start manually, while larger teams can stage setup using customer records, staff records, contracts, schedules, and mobile rollout.

Can KleanFlo replace spreadsheets?

Yes. KleanFlo is designed to help cleaning companies move away from disconnected spreadsheets by bringing customers, sites, schedules, staff, documents, audits, processes, and reporting into one connected system.

Does KleanFlo support multi-branch cleaning companies?

Yes. KleanFlo Network supports larger, multi-branch, and franchise cleaning groups that need stronger operational control, branch oversight, governance, and rollout support.

What are the KleanFlo pricing tiers?

KleanFlo has Start, Operate, Manage, and Network tiers. Start, Operate, and Manage have base monthly pricing plus VAT and employee-related charges. Network is custom priced for larger or more complex operations.

Is there a per-employee cost?

Yes. Start, Operate, and Manage include base monthly subscription pricing and a per-employee charge. Pricing excludes VAT.

Do staff need technical training to use KleanFlo Staff?

KleanFlo Staff is designed to give cleaners and site teams a clear mobile experience for their work, including schedules, job details, check-in, documents, incidents, and actions.

Is KleanFlo only for commercial cleaning companies?

No. KleanFlo supports residential cleaning as well as commercial cleaning operations, contract cleaning, multi-site work, supervisors, mobile staff, and quality-controlled service delivery.

Explore the product areas

These pages explain the main KleanFlo workflows in more detail.

Need account access?

Use the KleanFlo login and signup link to access the live platform or start setting up an account.